Bobble answers your support tickets, looks up the real order in Shopify or Woo, and follows rules you write in plain English. $2 an hour, only while he's working.
Starts in draft mode. You approve until you trust him.
He opens the ticket, pulls the order from Shopify or Woo, checks tracking, and replies with the real status. No copy-paste, no guessing.
You set the line: "refund anything under $40 without asking." He handles those alone and escalates the rest to you with a one-line summary.
Give him your product facts and policies once. He answers sizing, shipping times, ingredients, compatibility, in your brand voice, signed by your support persona.
He stays calm, apologizes properly, and never promises what your rules don't allow. Anything sensitive gets flagged to a human instead.
Vendor pitches, bounce notices, test emails, "unsubscribe." He skips them so your queue only has real customers in it.
Logs every ticket to your Google Sheet, posts a daily digest to Slack, tags and sorts the queue. The stuff you'd hand a VA on day one.
When a ticket needs you, he leaves an internal note with what he found and a suggested reply, tags it, and pings Slack if you want.
Gorgias for tickets. Shopify or WooCommerce for orders. Google Sheets and Slack for the admin. Two minutes each.
Type rules the way you'd tell a new hire. "Refund anything under $40 without asking." "Sign emails as Jen." He keeps every rule forever.
A timer runs only while he's working a ticket, one minute minimum each. Most stores use 10 to 40 hours a month. That's lunch money.
This is a working Bobble wired to a pretend store, Sunny Socks Co. Paste a customer complaint, ask about order #4471, teach him a rule on the right and watch him follow it.
Connected (pretend)
Quick lessons
What he knows
Nothing yet. He's a blank slate with a big head.
Billed to the minute. Idle time is free. Teaching him is free. Yelling at him is free.
About one takeout order a week.
Starter is $20 a month with 10 working hours included. Hour packs top you up anytime and never expire. He starts in draft mode, so nothing reaches a customer until you say so.
Checkout runs on Whop. Your desk link lands in your inbox right after.